Seamless Support UX
Break / Fix and Phone-In Assistance
We offer the most comprehensive hardware and software support
available today for your legacy and current Hewlett-Packard
products. Call
Seamless Support today to get a quote.
Our Break / Fix support agreements
offer up to 24x7x365 coverage with regional or on-site spare
parts. Over 30 depots across North America with spare
parts that fix the most common issues in your environment. Our
technicians are within two hours of all major cities to expedite
critical response times for down environments.
Our Phone-In Assistance support
agreements offer 24x7x365 coverage as well for
Basic O/S,
Full O/S support and HP
Software Products such as MirrorDisk/UX, MC/ServiceGuard,
GlancePlus, and many more.
Offerings
Seamless Support offers a
wide variety of coverage including HP9000 Hardware, Intel Based
Hardware, HP-UX O/S, HP Software Products, HP Printers, Remote Monitoring, Web
Base Performance Monitoring and Reporting, Network Support and Microsoft
Software Support.
Technical Support Information
Technical support is offered
365 days a year. With our SupportDesk tool, Seamless Support can
provide remote support to our customers by simply clicking a link in our
Share Point Portal.
more . .
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Our Business Partners:
Park Place International
Software Technology Concepts
Sherlock Services
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Seamless Support MS
Today's Business Environment:
Your business depends on your IT Infrastructure from Servers,
Network Availability,
Performance, and Security to your
software which is business critical. Seamless Support can
provide assistance for your entire environment.
The most common frustrations:
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E-mail/Work Order delivery unavailable |
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Hardware failure i.e. CPU, Disk, etc. |
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Client database unavailable |
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O/S issues |
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Banned software (games and file-sharing) |
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Spyware and unauthorized access issues |
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Keeping up-to-date on systems patches |
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Tuning of kernel parameters |
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Memory leaks |
Seamless Support Managed Services
Managed Services means that Seamless Support is continuously
monitoring the health of your infrastructure – and managing growth
– by providing:
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üScheduled
site/device reporting – a bird’s eye view into the real
performance of your IT infrastructure
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üA
perspective into what equipment and software has been installed,
and where current or new system resources can be best allocated
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üThe
ability to forecast failures before they occur, such as a
critical server running out of hard drive space
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