HP 9000 Admin OS Support

Under Sherlock Service’s Admin Support, you can count on peace of mind knowing that we have many HP Certified Professionals waiting to answer your call. Because we take your software issues seriously, it is important that we get to know your environment from a total IT perspective. Console access into your environment is critical to allow us to quickly diagnose any trouble area from a hardware failure to a software glitch. For more information on our console access capabilities, please refer to the Remote Support page.

Services covered under Admin Support include but are not limited to:

Logging in and general orientation
Common Desktop Environment(CDE)
Using vi to effectively edit text files
Using the System Administration Manager SAM)
Process Management
Job of the shell
Creating and managing user accounts
Remote system monitoring
Bi-Annual patch analysis
Configure and manage peripheral devices and device files.
Navigating the file system
Configuring File Systems

Network File System(NFS)
Managing swap space
Configuring AutoFS
Cron
Printer management
Shutting down and booting PA-RISC systems
Configure HP-UX kernel drivers, subsystems, and tunable parameters.
Patch Management
Accessing the system console and GSP
Configure HP-UX TCP/IP connectivity
Installing the OS with Ignite-UX