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Managed Services                                                                                                      Printable Version

Professional Services

WEB Based Performance Monitoring and Reporting

CIO Planning and Consulting

 

Web Based Performance Monitoring and Reporting                        

 

 

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Service History Reports
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Availability Reports
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Notification Reports
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Service Level Reports
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Multi-Device Response Reports
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Asset Reports

 

Text Box: Minutes for Seamless Support to download, install, and configure – no disruption to your work environment. Improved performance reporting, security, and asset management – immediately. Automatically collected in minutes, ensuring accuracy. Up to the minute hardware, software and patch information. Reports for planning and problem diagnostics. Service History Reports Availability Reports Notification Reports Service Level Reports Multi-Device Response Reports Asset Reports   Text Box: *Secure communications through HTTPS Text Box: Seamless Support’s collection device captures critical information and reports it to our web repository. From there reports are generated and e-mailed directly to you regarding your environments health. The collector will immediately notify Seamless Support of any problem at your site even before you recognize there is one! Faster and fewer disruptive visits from Seamless Support’s technicians – they’ll know ahead of time what’s wrong – and what can be fixed remotely. Seamless Support can remotely resolve issues without expensive on-site visits utilizing our Network Streaming service. This service is highly secure and requires very low bandwidth – does not slow down your network response time. For problem logging and resolution information provides you with a tracking system for outstanding work orders and work completed.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Last modified: 08/01/06.